Customer Relationship Manager

Join the Purplex Team!

Do you have strong people skills, commercial awareness, and the ability to juggle multiple priorities? Are you highly organised, confident with clients, and motivated to grow your career with a fast-moving, successful company?

Then we want to hear from you.

Purplex is the UK’s leading marketing agency for the construction industry – and after 21 years of consistent growth, we’re now entering our most exciting phase yet. From our HQ in Weston-super-Mare, we help companies across the UK grow their brand, attract customers, and increase their sales.

We’re seeking a Customer Relationship Manager to develop and implement marketing campaigns on behalf of a portfolio of B2B and B2C clients in the construction industry, working directly with business owners and company directors.

You’ll be able to demonstrate high energy, drive and enthusiasm.

While having a good understanding of marketing is an advantage, an ability to build strong customer relationships and work under pressure to meet demanding client deadlines is more important, as we’ll teach you the technical marketing skills.

This is an office based role, where personal interaction is valued.

What You’ll Do:

· Manage a portfolio of construction clients, getting to know their business and marketing needs

· Planning and coordinating projects, campaigns and communications.

· Daily touch-base calls with clients via phone, Teams and regular face-to-face visits

· Briefing internal creative and technical teams and ensuring deadlines are met.

· Monitoring campaign performance, identifying improvements and presenting Reports to business owners and directors.

· Ensuring our clients are happy, engaged and seeing results from our work, so they re-sign up each year

· Identify opportunities to provide additional marketing services, benefiting clients and helping us grow revenue

 

What You’ll Need;

· Excellent people skills – you’re confident, articulate and professional with clients.

· Strong organisational ability – you can juggle tasks and stay on top of deadlines.

· Commercial mindset – you understand how businesses work and the value of great service.

· Problem-solving attitude – you stay calm under pressure and find solutions.

· Accountability – you take ownership and don’t hide from tough situations.

· Good presentation – written, verbal, and in-person

· Positive energy – you’re a team player who brings enthusiasm and ideas.

· Comfortable with technology and CRM platforms

· Full UK Driving License

Marketing experience is a bonus – but not essential. We’ll provide full training and ongoing support to help you succeed.

 

Why Join Purplex?

· Opportunity to grow and develop your skills

· Learn marketing – work with SEO, social, creative, PR, digital and more

· Be part of something big – we’re scaling rapidly with huge ambition

· Opportunity to network, meet clients and attend events

· Stable, well-established business – 21 years of consistent growth

· Incredible team culture – supportive, fun and fast-paced

· Competitive salary plus excellent bonus scheme

 

Apply below! 

 

This is your chance to pivot into a new career in one of the UK’s most exciting industries – and make a real impact every day.

We’re building something special here in Weston-super-Mare – and we’re looking for people who take responsibility, rise to challenges, and want to grow with us.

Job Type: Full-time

Pay: £35,000.00 – £45,000.00 per year

Benefits:

• Company pension
• On-site parking

Application question(s):

• Do you live within 15 miles of Worle, BS22 6WA?

Experience:

• Account Management: 2 years (preferred)

Work Location: In person

 

No AI written applications or Recruitment Agencies.